Terms of Service

Effective Date: June 27, 2026 · Last Updated: June 28, 2026

By accessing or using Grillkeeper, you agree to these Terms. Please read them carefully. Section 5 covers food safety and matters to you as a cook.

1. Acceptance of Terms

By accessing or using the Grillkeeper website at grillkeeper.ca (the "Site"), joining the Grillkeeper waitlist, or downloading, installing, or using the Grillkeeper mobile application (the "App," and together with the Site, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services.

The Services are owned and operated by IT MATTERS GROUP LTD., a British Columbia corporation ("we," "us," or "our").

2. Description of the Services

Grillkeeper is a grill-timing tool. You tell it what you are cooking, and it works backward from a single finish time to tell you when to start and flip each item so everything comes off the grill together.

Website and Waitlist

The Site is currently live. It lets you learn about Grillkeeper and join a waitlist by submitting your email address. The App is in development and not yet available for download. These Terms govern your use of the Site and waitlist now, and your use of the App upon its release.

The App (upon release)

Grillkeeper is intended to be available on the Apple App Store for iPhone as a one-time purchase of $5.99 CAD (or the local equivalent). The features, functionality, pricing, and release timing of the Services may change before and after launch. We do not guarantee that any particular feature, price, or release date will be offered.

3. Eligibility

You must be at least 13 years of age to use the Services. If you are under the age of majority in your jurisdiction (19 in British Columbia), you must have parental or guardian consent to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

4. The Waitlist

When you join the waitlist, you voluntarily provide your email address so we can tell you about Grillkeeper, including launch news and early access.

We do not sell or rent your email address.

5. Food Safety and Cooking Disclaimer

Grillkeeper provides timing suggestions to help you coordinate a cook. It is a planning and timing aid only. It is not a food safety device. It does not measure temperature, doneness, or the safety of any food.

You are solely responsible for ensuring that all food is cooked to a safe internal temperature and is safe to eat. Cooking times vary with equipment, heat, altitude, weather, food thickness, starting temperature, and many other factors outside our control. Always use a food thermometer to confirm that meat, poultry, seafood, and other foods reach the safe internal temperatures recommended by your local food safety authority.

To the fullest extent permitted by law, we are not responsible for undercooked or overcooked food, foodborne illness, allergic reactions, burns, fire, or any other injury, loss, or damage arising from your use of the Services or your handling of food, heat, fuel, or cooking equipment. Always follow safe grilling and fire-safety practices.

6. Purchases and Payments (App)

6.1 App Store Transactions

All payment processing for the App is handled by the Apple App Store. We do not directly collect or store any payment or credit card information. Your purchase and entitlement status are verified directly through Apple's systems.

6.2 Pricing

The App is intended to be offered as a one-time purchase of $5.99 CAD (or the equivalent in your local currency as displayed in your app store). Pricing may be updated from time to time as reflected in the App Store. Any price change will not affect purchases already completed.

6.3 Refunds

All refund requests are handled by Apple in accordance with Apple's refund policy. We do not process refunds directly.

7. License Grant

7.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

7.2 Restrictions

You agree not to:

8. Intellectual Property

All rights, title, and interest in and to the Services, including all content, features, functionality, design, graphics, trademarks, and logos, are and will remain the exclusive property of IT MATTERS GROUP LTD. and its licensors. These Terms do not grant you any right to use our trademarks, trade names, or logos.

9. User Content

Any cook details you enter in the App, such as the foods you are cooking and your timing preferences, are stored locally on your device. We do not access, collect, or store this content, and you retain ownership of it.

10. Third-Party Services

The Services rely on the following third parties, each governed by its own terms and privacy policy:

We are not responsible for the practices or policies of any third-party service.

11. Legal Compliance (Sanctions and Export)

By using the Services, you represent and warrant that: you are not located in, and are not a national or resident of, any country subject to a Canadian or U.S. Government embargo; you are not listed on any Canadian or U.S. Government list of prohibited or restricted parties; you are not subject to sanctions under Canadian law, including the Special Economic Measures Act (SEMA) or the Justice for Victims of Corrupt Foreign Officials Act (Sergei Magnitsky Law); and you will not use the Services in a manner that would violate any applicable trade sanctions or export-control laws.

12. Apple-Specific Terms

These terms apply to your use of the App on Apple devices and supplement the rest of these Terms. To the extent of any conflict with the other provisions of these Terms regarding your use of the App on Apple devices, this section controls.

12.1 Acknowledgement

These Terms are between you and IT MATTERS GROUP LTD. only, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the App and its content.

12.2 Scope of License

The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

12.3 Maintenance and Support

We are solely responsible for providing any maintenance and support services for the App. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

12.4 Warranty

We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.

12.5 Product Claims

We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App, including: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

12.6 Intellectual Property Rights

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

12.7 Legal Compliance

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. See also Section 11.

12.8 Third-Party Beneficiary

You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any timing suggestion will be accurate or suitable for any particular cook. See Section 5 regarding food safety.

Some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you. Nothing in these Terms excludes or limits any warranty or other right that cannot be excluded or limited under applicable consumer protection law, including the Business Practices and Consumer Protection Act (British Columbia).

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IT MATTERS GROUP LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR USE, OR FOR ANY PERSONAL INJURY, ILLNESS, PROPERTY DAMAGE, OR LOSS ARISING FROM YOUR USE OF THE SERVICES OR YOUR HANDLING OF FOOD, HEAT, FUEL, OR EQUIPMENT.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP (IF ANY).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, or for death or personal injury, so some of the above limitations may not apply to you. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless IT MATTERS GROUP LTD., its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with your use or misuse of the Services, your violation of these Terms, or your violation of any applicable law or regulation.

16. Termination

We may suspend or terminate your access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your license to use the Services will immediately cease. You may stop using the Services at any time, unsubscribe from the waitlist, or delete the App from your device.

17. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our data practices.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Site and will take effect upon posting. If we make material changes, we will provide reasonable notice before they take effect, such as by email or an in-app notice. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada. Nothing in this section deprives you of the protection of the mandatory consumer protection laws of your province, state, or country of residence where applicable law so requires.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

21. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and IT MATTERS GROUP LTD. regarding the Services and supersede all prior agreements, representations, and understandings.

22. Contact Us

If you have any questions about these Terms, please contact:

IT MATTERS GROUP LTD.
General: grillkeeper@itmattershq.com
Support: grillkeeper-support@itmattershq.com

By using Grillkeeper, you acknowledge that you have read, understood, and agree to these Terms of Service.